Terms of service

OVERVIEW

Welcome to Suviio Proactive Health! The terms “we”, “us” and “our” refer to Suviio Proactive Health. Suviio Proactive Health operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Suviio Proactive Health is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they may appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Suviio Proactive Health reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Suviio Proactive Health confirms acceptance and receives payment.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will appear in your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase and account information and to update such information as needed to complete transactions.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you upon delivery to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content and materials available through the Services are owned by Suviio Proactive Health, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. Unauthorized use of the Services may violate intellectual property laws.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsement. Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Suviio Proactive Health is powered by Shopify; however, all sales are made directly with Suviio Proactive Health. Shopify is not responsible for transactions between you and our store.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy, available here.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by us for any purpose without compensation. You warrant that you have the rights necessary to submit such feedback.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to change or update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes and must not engage in prohibited activities, including violations of laws, intellectual property rights, or security features.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time. Obligations incurred prior to termination will survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Suviio Proactive Health shall not be liable for indirect, incidental, or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Suviio Proactive Health and Shopify from claims arising from your use of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Suviio Proactive Health.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign them freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Suviio Proactive Health is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be sent to info@suviio.com.

Suviio LLC
403 Derby Way, Wilmington, DE 19810
855-978-8446